24/7 EMERGENCY SERVICE · MOCKSVILLE & THE TRIAD
2AM COUNTS. CALL ANYWAY.
Doors don't check the clock before they quit. When yours is stuck open at midnight or slammed shut with your car inside, a real local answers the phone, day or night.
WHAT WE DO.
- Broken spring replacement
- Off-track doors put back safely
- Snapped cable repair
- Dead opener troubleshooting
- Damaged panel stabilization
- Track and sensor emergencies
WHAT COUNTS AS AN EMERGENCY.
- The door is stuck open and your house is standing wide to the street.
- The car is trapped inside and you have work in the morning.
- The door came off its tracks and is hanging at an angle.
- A spring or cable let go with the door partway up.
- It slammed down hard and now won't move at all.
An open garage at night isn't an inconvenience. It's an invitation. And a door hanging off its tracks isn't a tomorrow problem, because doors this heavy finish falling without warning. Those calls don't wait for business hours, so neither do we.
When you call, you get an owner, not an answering service in another time zone. We'll tell you honestly whether it's safe to wait for morning (sometimes it is, and we'll say so) or whether someone needs to come out now. If it can't wait, a truck rolls.
One rule until we get there: don't pull the red release cord while the door is stuck open, and don't try to force the door. Both make it worse in ways that get expensive.
Same phone number, day or night: (336) 745-8173. If it can wait until morning, we'll tell you that too.